Welcome to gstconsultancy.com (“Website” or “Platform”), owned and operated by Rightax Accounting and Consultancy Services Private Limited, a company incorporated under applicable laws of India and operating under the brand name GSTConsultancy (hereinafter referred to as “Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of the Website and the tax advisory and related services provided through it. By accessing or using our services, you agree to be bound by these Terms.
1. About Our Services
gstconsultancy.com is an online tax advisory platform that provides informational guidance and expert opinions on matters relating to the Goods and Services Tax (GST) and related Indian indirect taxation laws. Our services include responding to user-submitted GST queries, providing written advisory opinions, and publishing educational content on GST compliance matters.
2. Nature of Advisory — Important Disclaimer
Our services are advisory and informational in nature only. By using our Platform, you acknowledge that our advisory does not constitute legal representation, certification, or attestation. While we exercise due care and professional diligence, we do not guarantee any specific tax outcome, refund, exemption, or assessment result based on our advisory. You are ultimately responsible for all decisions made based on our advisory.
3. User Registration and Account
To use our paid services, you must create an account by providing accurate, complete, and current information including your name, email address, and optionally your GSTIN and business details. You must be at least 18 years of age to create an account. By registering, you represent that you are legally competent to enter into a binding contract under the Indian Contract Act, 1872.
4. Services and Pricing
Per-Question Pricing: You may submit individual questions at the applicable rate displayed on our Pricing page at the time of submission. Pricing varies based on the complexity tier you select.
Subscription Plans: We offer monthly subscription plans — Professional and Business. All prices are exclusive of 18% GST under SAC 998311.
5. Payment Terms
Payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We accept UPI, debit cards, credit cards, net banking, and digital wallets. All payments are in Indian Rupees (INR). We will issue a tax invoice for every payment received.
6. Refund Policy
Unanswered Questions: If we fail to provide an answer within the response time for your plan (with in 48 hours), you are entitled to a full refund.
Answered Questions: Once an answer has been delivered, refunds are generally not available. However, if you believe the answer is factually incorrect, you may raise a concern within 7 days of delivery. We will review and, at our discretion, provide a revised answer or issue a refund.
Subscription Cancellation: You may cancel at any time. Cancellation takes effect at end of the current billing cycle. No refunds for partial months or unused questions.
7. Intellectual Property
All content on our Platform is owned by or licensed to gstconsultancy.com. Advisory opinions provided in response to your questions are licensed to you for personal or internal business use only. You may not republish or commercially exploit our answers without prior written consent.
8. Limitation of Liability
Our total aggregate liability for any claims shall not exceed the amount you have paid to us in the 3 months preceding the claim. We shall not be liable for any indirect, incidental, or consequential damages, including tax penalties, interest, or adverse assessment orders arising from your reliance on our advisory.
9. Confidentiality
We treat all information submitted by you — including financial data, GST returns, notices, invoices, and personal details — as confidential. We will not disclose your information to any third party except with your consent, as required by law, or to service providers subject to confidentiality obligations.
10. Prohibited Uses
You agree not to use our services for any unlawful purpose including tax evasion or fraud, submit false or misleading information, attempt to gain unauthorized access to our systems, or resell our advisory services.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, India. Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for at least 30 days.
12. Amendments
We reserve the right to modify these Terms at any time. Material changes will be notified via email to registered users. Continued use of our services after such notification constitutes acceptance of the revised Terms.
13. Contact
For questions about these Terms, please contact us at: legal@gstconsultancy.com